Rewatchr

See what the customer saw.

Rewatchr replays your customers' sessions, with every click, request, console message and error on one timeline.

Scroll to replay Ana's session

  1. Ana opens the address step.
  2. She types her postcode. The replay only shows dots.
  3. She selects Find offers.
  4. The offers request fails with a 500.
  5. The page logs an error, and she tries three more times.
  6. You see all of it, in order, on one timeline.
Switch supplierStep 2 of 3

Where do you live?

We use your postcode to find the tariffs available at your address.

Postcode

••••••••

Current supplier

•••••••••••••

Find offersFinding offers…

We couldn't load offers. Try again.

Network

GET/api/session20064 ms

GET/api/suppliers200121 ms

GET/api/tariffs200182 ms

POST/api/offers···500412 ms

Console

infoAddress step ready

infoLoaded 14 tariffs

Error: Offers request failed (500)

00:36 / 00:36

Hide what you choose

Replays show what the customer saw and typed. Add one attribute to any field or element, and its contents are masked in the customer's browser before anything is sent.

What Ana types

Full name

Ana Silva

Postcode

1100-048

NIFdata-rewatchr-private

123 456 789

What the team sees

Full name

Ana Silva

Postcode

1100-048

NIF

Masked

  • Mark a single field, or a whole section to hide everything inside it.
  • Password fields are always masked.
  • Tokens and email addresses are removed from URLs, and authorization headers are never stored.
  • Request and response bodies are only recorded where you turn them on.

One timeline for everything

Screen, clicks, requests, console messages and errors are recorded together. In the player they play back on one timeline, so every effect sits right next to its cause.

  • Screen
  • Clicks
  • Requests
  • Console
  • Errors
Five streams, for screen, clicks, requests, console and errors, merge into a single timeline with markers for a page view, a failed request, an error and a rage click.

Web today, mobile next

Web apps

Recording today. Add the browser package to a web app and its sessions start arriving.

pnpm add @rewatchr/browser

Mobile apps Coming next

iOS and Android sessions, played back on the same timeline. Not available yet.